Community banks are imperative financial pillars to building local businesses and provide critical financial services to their community. Sunwest Bank, a community bank with a nationwide presence, places a strong emphasis on personal relationships and offering tailored solutions to their clients. In an effort to expand their financial offerings, Sunwest Bank understood the importance of introducing a business credit card program as an additional solution for their customers.
The Challenge
Sunwest Bank lacked a robust commercial credit card and expense management software platform. Clients of Sunwest were outsourcing their credit cards to other banks, resulting in a loss of ownership in the client relationship and the inability to monitor customer spend behavior.
Acknowledging the necessity of regaining control over client interactions related to credit cards, Sunwest aimed to empower their customers with software and tools for effective spend management, prompting them to seek a solution to provide these capabilities.
The Solution
Torpago’s technology aligned seamlessly with the challenges faced by Sunwest, enabling them to enhance competitiveness in the market and determine the ideal presentation of the Visionary Corporate Card. This innovative partnership leveraged Torpago’s Powered By framework, empowering Sunwest to build and launch a fully supported and branded credit card program atop Torpago’s versatile spend management platform. Beyond offering a flexible and scalable product base, the Torpago platform streamlined internal processes through a tailored, bank-facing administrative dashboard.
Why Torpago?
- Modern UI and UX to provide customers with a positive digital experience
- Agile infrastructure enabling ease of integration into current systems for both Sunwest and its customers through native APIs and pre-built integrations
- Expert team of professionals supporting the program from inception to launch, ensuring success every step of the way
- Powerful program management tool that not only supports the management of the entire program in one place, but also provides direct access to key customer and program data and insights to the financial institutions leveraging Torpago’s Powered By Program
To learn more, download a PDF version of the Sunwest Bank technical brief below!
